WakeMed MyChart Features

WakeMed MyChart offers you a new front page in the patient portal and has much more functionality than MyChart alone. The WakeMed MyChart secure website and mobile app make it easy to schedule appointments, participate in video visits, pay your bills, and initiate an E-visit when you have non-urgent medical needs.

WakeMed Patients can use MyChart to:

Access Personal Health Information

Since the WakeMed MyChart patient portal is a secure online website that allows patients to access their personal health information from any location with an Internet connection and receive immediate access to that information, patients can log in to access their health information using a unique username and password.

Don’t have a WakeMed MyChart account? Select the red “Sign up now” button (under New User?), which is available via the WakeMed MyChart login portal.

How do I reset my password? To reset your password, go to the WakeMed MyChart Patient Portal logon page, and click Forgot password. On the Forgot password page, type your verified account email address in Email or Username, and click Submit. You will receive an email with a link to reset the password.

How do I recover my username? To recover your username, go to the WakeMed MyChart login page and click Forgot username? On Forgot username, type your verified account email address, and click Submit. You will receive an email with your username information.

Schedule Appointment Online

See available spots in your WakeMed provider’s schedule and select a day/time convenient for your next visit. This option can also be used to schedule a sick visit with WakeMed Urgent Care, virtual visits with specialty providers, and routine yearly exams with your WakeMed Primary Care provider.

View Imaging, Lab, and Test Results

Get lab and other test results updated as they are released in real-time. Track your results over time.

Check-In For Your Appointment

Save time, and check-in for your appointment at home. Update demographics, sign forms, pay your co-pay, and more before you arrive for your appointment.

Communicate With Your Providers

Send a secure message to your care team about non-urgent medical questions and/or needs – much more convenient than a phone call.

Request Prescription Refills

Send an electronic prescription refill request to your provider for medication needs. This is the most convenient and safest way to refill your medications.

Review Provider And Nurse Notes

View detailed notes about your hospital visit and instructions as you return to home following an in-patient stay.

Pay Your Medical Bills Online

Receive electronic billing statements in your MyChart account. Paperless billing = less mail. Plus, sign up for and manage payment plans.

Act As A Proxy For A Family Member Or Loved One

Get access to electronic health records of a family member or loved one. Help manage the care of a child or an adult loved one. View information for admitted patients, schedule appointments, review test results, and more.

Access medical records

View your health summary, notes from previous appointments, imaging images, all scanned documents, and other records from past appointments. Need more complete information? Request and receive your complete medical record in WakeMed MyChart.

View menus and order food

See options available for your prescribed diet during an inpatient stay.